Liverpool have released an official statement of apology to fans following failure of accessing match tickets
Following the bundles of fans that were angered this morning when an online system giving them access to match tickets crashed, the Club CEO Peter Moore has condole with those affected and has labelled the problem as an 'access issue'.
“We would like to update our Members who experienced access issues in this morning’s ticket sale,”said Moore.
“The vendor, Advanced, has confirmed that their servers experienced an extremely high volume of rogue traffic and the system had over one million hits per second when the sale started. That caused the vendor’s ticket system to activate its in-built security processes to ensure genuine Members were safeguarded.
“We will now work with the vendor on a full root and branch investigation to fully understand the issue and what can be done in future to avoid it.
“We sincerely apologise for the difficulties Members encountered accessing the ticket sales system this morning.”
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